Who Am I?
Hello there! I'm Kaye Dimple Rosenda Velasco, a spirited freelancer with an illustrious journey.
Starting in customer service at 20, I've grown immensely, even bagging an award in the process. The 2020 pandemic, however, sparked a desire to explore the artistic domains of social media management and graphic design, all while balancing my full-time job. Fast forward to 2022, I secured my first client in this area, marking a joyous achievement.
To broaden my expertise, I've recently become a Hubspot-certified social media marketer. My customer service background aids my audience engagement, and I thrive on the joy of constantly refining my skills. Eager to face any challenge and keen to build a successful freelance career, I'm thrilled about potential collaborations with incredible individuals like you.
Working Experience
2019-2020
AT&T Billing and Sales
2021-2023
Directv Stream Billing and Technical Support
2022-2023
Social media manager and graphic designer
Awards &
Certificates
TOP 1
Customer Care Associate for year 2021
TOP 2
Customer Care Associate for year 2022
Having a background in customer service gave me a distinct advantage in transitioning to social media management. I can create engaging content that connects with the target audience, understand consumer psychology, and develop strategies that align with the brand's tone, fostering strong relationships with followers and customers.
What I offer
Social Media Marketing
Boost online presence and engage audiences with
expert strategies.
Social Media Management
Hassle-free content creation and audience engagement.
Graphic
Design
Eye-catching visuals that leave a lasting impression, from stunning graphics.
Customer
Service
Exceptional support to keep your customers happy and loyal, building strong relationships.
Tools I use
My Previous Works
Tiktok/Fb Reels
Achieve More, Together
Social media made simple. Let's connect.
Kaye Velasco
Social Media Management | Graphic Design | Customer Service
+639759226714 | Kayedimple2798@gmail.com